Safe Shopping Guarantee

Our goal at WorldLanguage.com is to make your shopping simple, convenient, and worry-free. As an Internet retailer, security is of the utmost importance, and WorldLanguage.com uses the latest in security methods to protect any information you send us. All information sent to us is protected by secure server software (SSL) encryption, which means that your personal information is encrypted so it cannot be read as the information travels across the Internet. Shopping with WorldLanguage.com is safe.

Credit card fraud is infrequent on the Internet; however, if you suspect faudulent use of your credit card as a result of shopping at WorldLanguage.com, notify your credit card company immediately to report the unauthorized charges. Ask to speak with the Fraud department. They will instruct you on how to proceed with a claim. Most credit card companies will cover all of the fraudulent charges or hold you liable for a maximum of $50. If your credit card company determines that the fraudulent charges are a result of your WorldLanguage.com purchase, and you are held liable, WorldLanguage.com will reimburse you for the maximum liability of $50.

Please provide us the following to receive your reimbursement

1. Your name
2. Your billing address
3. Your daytime telephone number
4. A copy of the credit card statement which includes the fraudulent purchases (please circle)
5. Proof of the credit card company's fraud determination and liability fee
6. A description of the incident

Fax or mail this information to

WorldLanguage.com, Inc.
Attn: Customer Service
2130 Sawtelle Blvd.
Suite #304A
Los Angeles, CA 90025
Fax: 310-996-2303